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ETECSA denies rumors about suspension of recharge service from abroad

“False news about the International Mobile Recharge service is circulating on social networks. In this regard, we inform you that ETECSA will continue to provide this service, as well as the promotional offers that are implemented based on the available commercialization conditions,” the enterprise clarified in its profiles on social networks.

by OnCuba Staff OnCuba Staff
May 1, 2021
in Cuba
0
ETECSA denies rumors about recharging service to Cuba from abroad. Photo: Otmaro Rodríguez/OnCuba Archive.

ETECSA denies rumors about recharging service to Cuba from abroad. Photo: Otmaro Rodríguez/OnCuba Archive.

The Cuban Telecommunications Enterprise (ETECSA) denied rumors about the supposed end of the payment of mobile balance recharges from outside the island, as of May, as reported this Thursday by the Agencia Cubana de Noticias (ACN) news agency

“False news about the International Mobile Recharge service is circulating on social networks. In this regard, we inform you that ETECSA will continue to provide this service, as well as the promotional offers that are implemented based on the available commercialization conditions,” the enterprise clarified in its profiles on social networks.

Along with the denial, ETECSA published on Facebook an image with the false information, which also reads that the owner of the line must recharge in person and justify the origin of the money used for it.

The island’s state telecommunications monopoly asked its users not to be fooled by rumors spread on social networks and recommended that they obtain information through the official profiles of the enterprise and its website

In March, ETECSA published its work projections for this year, which include expanding its portfolio of services and working on the deployment of broadband Internet access technologies, the ACN said.

The enterprise reported that Cuba will expand the fourth generation (4G) cellular internet network to 121 municipalities on the island in 2021, which represents a coverage of 51 more municipalities than those that currently have this service, according to official sources.

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The deputy head of the Cuban Ministry of Communications (MINCOM), Ana Julia Marine, explained that the transition from analog to digital television will release the 700 megahertz (MHz) band, which will help in the deployment of the LTE network, Prensa Latina (PL) reported.

Cuba ampliará la red de 4G para la conexión a internet en 2021

According to MINCOM data, 4.2 million Cubans currently access the Internet through mobile data, of which 1.3 million use 4G technology.

The deputy minister clarified that “the infrastructure with 3G will also continue to expand in order to make it possible with both services for all users in the country to have greater facilities for connection by mobile data.”

Likewise, Marine stressed that extending the capacities in the infrastructure and security of the systems related to the online payment platforms Transfermóvil and EnZona will also be a priority next year.

“These benefits to make electronic payments are in great demand among the population, and their use grew during the COVID-19 pandemic stage due to the mandatory confinement and cessation of some in-site services,” the official said.

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OnCuba Staff OnCuba Staff
Tags: Telecommunications Company of Cuba (ETECSA)
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