ETECSA: no “wrong pricing” in consumption of data voucher
In the face of the increase in customer complaints indicating the rapid consumption of the one giga voucher of the most recent international recharge promoted by Cuba’s Telecommunications Enterprise S.A. (ETECSA), the entity’s officials explained this Wednesday that there was no anomaly nor was there a “wrong pricing.” The state enterprise’s director of operation and maintenance, Kevin Castro, justified what had happened, affirming that many people “have confused this recharge voucher with the LTE voucher, which is applied to some of the data packages that ETECSA offers today,” Cubadebate reported. He explained that users compared the one giga voucher with that of the data package that includes the purchase of one giga―for 10 Cuban convertible pesos (CUC)―and is rewarded with an additional voucher of equal value to consume on the LTE network, plus the 300 megabytes available for national navigation, which as a whole gives a value of 2.3 gigabytes. The enterprise, which has a monopoly over telecommunications in Cuba, for the first time added in its international recharges a one-giga-data voucher for internet connection through mobile devices. However, its rapid consumption by many customers generated suspicions and criticism on social networks. Castro clarified that the offered voucher now consumes...

























